Denise Cody Fractional CIO

Telecommunications & Network Engineering · IT Executive Leadership

A CIO for organizations whose business runs on the network.

I bring 30 years of telecommunications, network engineering and IT leadership, from Air Force base communications to Amazon robotics and delivery sites, to companies that need executive technology judgment without the cost of a full-time CIO.

Start with a 60‑day assessment See how I help

30 yrs

in telecom, networks and IT leadership

$5M

program budget led at IBM, 40+ staff

35%

lower outsourcing costs at the State of Iowa DNR

50%

productivity gain after an Agile and DevOps shift

350+

suppliers migrated to one web platform

Is this you?

You need a technology leader, not another vendor.

A fractional CIO gives you a senior executive who owns your IT direction a few days a month, sits with your leadership team, and is accountable for results. You get strategy, budget discipline and a steady hand on your network, without a full-time executive salary.

  • 01Outages, slow sites or dropped calls are costing you revenue, and nobody owns the fix.
  • 02You run multiple locations, point-of-sale systems or operational sites that depend on reliable WAN, wireless and voice.
  • 03Telecom and IT vendor contracts keep growing, and you can't tell what you're really paying for.
  • 04Your IT team is capable but lacks a roadmap, metrics and a voice at the leadership table.
  • 05Your CIO just left, or you're growing into needing one, and you need leadership now.

Services

Executive IT leadership, grounded in network engineering.

Network & telecom strategy

WAN, LAN, wireless and voice infrastructure designed for uptime across every site. Carrier circuits, demarc-to-POP transitions, and resilient connectivity for POS, robotics and operations.

IT strategy & roadmap

A clear, board-ready technology roadmap tied to business goals, built from a structured 60-day assessment of your people, systems and spend.

Business continuity & operations

Day-to-day ownership of network assets, servers, end-user devices and vendor support, with the metrics and runbooks that keep operations running.

Cost & vendor optimization

Find the gaps driving up total cost of ownership. Rationalize telecom and IT contracts, cut outsourcing spend, and put budgets on a defensible footing.

Cloud & digital workplace

Azure, Microsoft 365, Dynamics 365, Power BI and Power Apps adoption that moves teams to a modern, data-driven way of working.

Team building & change leadership

Build a lean, high-performing IT team, introduce performance practices, and guide stakeholders through phased change with business cases they can buy into.

Approach

A proven path from diagnosis to results.

I've used this same method to stand up IT strategy at a prosecuting attorney's office, a college, and a hospitality operation serving a global technology campus.

  1. Days 1–60

    Assess

    Cross-functional interviews and a hands-on review of network, systems, vendors and spend to pinpoint the real pain points.

  2. Roadmap

    Align

    A formal IT roadmap with priorities ranked by business impact and total cost of ownership, agreed with your leadership.

  3. Build

    Mobilize

    Right-size the team, set vendor expectations, and launch the first initiatives with clear owners and milestones.

  4. Ongoing

    Operate & measure

    A data-driven operating rhythm with dashboards and regular reporting, so leadership always knows where IT stands.

Experience

Leadership across logistics, hospitality, government, education and enterprise.

Amazon · Logistics & robotics

Information Technology Manager II

Network infrastructure health for robotics, R&D, Big Bulk and delivery sites supporting first-, middle- and last-mile operations. Drive IT investment through operational excellence and metrics.

Compass Group @ Microsoft · Hospitality

Senior Director & Director of Hospitality IT

IT vision for a dining and hospitality operation of 1,000+ employees: point-of-sale systems, WAN/LAN/wireless, voice, and a data-driven workplace built on Power BI and Power Apps.

Microsoft · Public sector

Account Technology Strategist

Served as a virtual CTO to public sector agencies, translating mission priorities into Azure, Modern Workplace and Dynamics 365 architecture and adoption.

King County Prosecuting Attorney's Office · Justice

Chief Digital Officer & Director of IT

Built the office's first formal IT roadmap for 500+ attorneys and staff. Managed an $800K+ capital budget and modernized networks, voice and content management.

State of Iowa DNR · Government

Supervisor of Application Development

Led 15 staff across 95 applications serving 1,000+ employees. The move to Agile and DevOps cut coding errors 65%, raised productivity 50% and lowered outsourcing costs 35%.

AIB College of Business · Higher education

Senior Director of IT

Executive authority over people, process and technology for 1,000+ students and 130+ faculty and staff, with a $1M+ budget and a single-source-of-truth data strategy.

Earlier: Senior Project Manager at Aviva ($2.4M+ budget) and Program Manager at IBM ($5M budget, 40+ staff, 350+ suppliers migrated to a single web platform).

Engineering roots

I started on the circuits. That's why I can lead the people who run them.

Most CIOs come up through applications or finance. My career began in the network control center, so I can talk shop with your engineers, challenge a carrier's proposal, and explain the risk to your board in plain terms.

  • U.S. Air Force · McClellan AFB & Ramstein AB

    Network Control Technician and Network Controller. Managed global incoming communications and all base data, voice and video lines, and led the transition from coax to Ethernet and fiber.

  • ManTech International · Germany

    Telecommunications Specialist directing all service orders for a national security facility: encryption and synchronization of data, voice and video circuits, circuit testing, and demarc-to-commercial-POP transitions.

  • Rochester Institute of Technology

    B.S., Electronics Systems Technology & Telecommunications.

Ways to work together

Engagements sized to where you are.

Assessment & roadmap

Fixed scope · about 60 days

A full review of your network, telecom, systems, team and vendor spend, delivered as a prioritized roadmap with cost and risk findings.

Fractional CIO

Ongoing · part-time retainer

Your CIO a set number of days each month: leadership meetings, budget ownership, vendor management, team coaching and execution of the roadmap.

Interim & transition leadership

Short term · higher intensity

Steady leadership through a CIO departure, merger, major network migration or system rollout, plus help hiring your permanent leader.

Credentials

  • Project Management Professional (PMP)

    Project Management Institute

  • M.S., Information Architecture

    Capitol College

  • B.S., Electronics Systems Technology & Telecommunications

    Rochester Institute of Technology

  • U.S. Air Force veteran

    Network control, 1996–2001

  • Adjunct faculty

    Taught Project Management, AIB College of Business